Frequently Asked Questions

Are there order minimums?
There are no order minimums for stock available styles. 
If you want to get a feel for our quality, check out our sample pack. 

I can't find the size chart.
You can find the size chart here.

Do I need a wholesale account?
No, you do not need a wholesale account to purchase with us.

Is there a maximum to what I can order? 
We do not have maximums, but for orders over 500+ units, please contact
We can better service your needs and coordinate freight/shipping expectations.

Do you offer screen printing and/or embroidery or other customization services?
Yes, we offer expert custom screen printing, DTG printing, embroidery, embossing and  rhinestone services.

When will my order ship?
It typically takes about 2 -4 business days for an order to be shipped from our facilities.
Please note, once the order has shipped, we do not have control over delivery/shipping times. 
Shipping times may vary depending on your location and whether or not UPS/USPS is having delays.

What if I placed my order on UPS 2nd Day Air?
Any orders placed past 3PM (PST) via UPS 2nd Day Air, will not make the cut and therefore ship out the day after.
Please note, our shipping department is closed on the weekends.

Do you ship internationally?
No, we currently only ship inside of the US and Canada (excluding Puerto Rico).

What is the MOQ for the Custom Dye Program?
We have a strict 72 units per color, per style minimum order quantity.

When are your customer service hours?
Monday - Friday | 10:00 AM - 5:00 PM PST

Is your customer service available during the weekends?
No, they are not open during the weekends.

Do orders get processed and shipped out over the weekends?
No, we are not open during the weekends.

Important Shipping Notice:
If you request for an address change, we have the right to charge you double shipping or you may be instructed to cancel your order and place a brand new order.

Returns Policy:
In case of a damaged or mis-shipped item, there is a 30-Day window upon delivery date to notify us and will either send out a replacement or a refund.
In case of a mis-shipped item, we will send a return label for the wrong items sent out (must be unworn, unprinted, overall not worked on).
Once they have been returned, we will send out a replacement.